Best Practices

Designing effective learning

This resource is designed to help you communicate learning design best practices to your users as they create courses within your Headless-powered platform.

Many users come to course creation with existing materials — like long documents, slide decks, or training manuals — and may want to simply “upload” them directly. However, effective course creation isn’t about replicating those materials; it’s about transforming them into engaging, bite-size learning experiences.

These principles will help you guide your users toward designing content that fits how people actually learn online — ensuring your Headless implementation supports impactful, learner-first experiences.

Research shows:

  • Learner attention typically drops after 7 minutes of video or continuous focus.

  • Cognitive overload occurs when too much information is presented at once.

  • Learners retain more when content is chunked, interactive, and action-oriented.

By communicating these principles to your users, you’ll help them build courses that not only look great in your branded environment, but also drive engagement and results.

Key learning design principles to share with your users

1. Keep it short and focused

Encourage users to design learning in small, digestible chunks.

  • Break complex topics into separate screens or components within an interactive screen.

  • Aim for one key idea per screen or segment.

  • Use headings, white space, and bullet points to improve readability.

💡 Tip: If it feels like “too little” on a screen, you’re probably doing it right.

2. Limit video length

Attention declines quickly during long videos — even when content is great.

  • Keep videos under 7 minutes wherever possible.

  • Focus on one topic or process per video.

  • Include a short reflection or question after each to reinforce learning.

🎥 Consider short tutorial videos, walk-throughs, or scenario clips instead of long, talking-head lectures.

3. Avoid cognitive overload

Large walls of text or complex visuals can overwhelm learners.

  • Replace dense paragraphs with clear summaries or visuals.

  • Use interactive elements (quizzes, questions, short reflections) to reset focus.

  • Provide downloadable resources for detailed information instead of embedding everything on-screen.

🧠 Less really is more — focus on clarity, not coverage.

Turning large documents or slide decks into great courses

One of the most common challenges new creators face is starting with a massive PowerPoint or PDF — often hundreds of slides or dozens of pages long.

While it’s tempting to upload this content directly, course design is fundamentally different from document presentation. Static documents are meant to be referenced, while courses are meant to guide learning.

A long-form document often covers multiple themes, each of which could stand alone as its own learning experience. Trying to convert it “as is” into a single course overwhelms learners and defeats the purpose of an interactive, bite-size platform.

Best practice: Break large content into multiple courses

Encourage your users to:

  1. Identify natural breakpoints or topic clusters within the document.

  2. Define 3–5 clear learning outcomes for each cluster.

  3. Create a separate microcourse for each section.

  4. End each microcourse with a short recap or quiz to reinforce key takeaways.

This approach makes learning more digestible, easier to navigate, and far more effective for retention.

Example: Transforming an onboarding handbook

Scenario: A company has a 60-page “New Employee Handbook” or a 50-slide “Onboarding Presentation.”

Instead of uploading it as a single, overwhelming course, it could be reimagined as a series of short, themed microcourses, such as:

Course

Focus

Example Content

Welcome to [Company Name]

Introduce the organization, mission, and values

CEO welcome video, company story, vision statement

Culture & Ways of Working

Outline cultural norms and expectations

Collaboration tools, communication guidelines, inclusivity principles

Policies & Compliance

Cover required policies in digestible sections

Code of conduct, workplace safety, privacy training

Your Role & Team

Help new hires understand where they fit

Org chart, team introductions, key responsibilities

Systems & Tools

Teach the basics of internal systems

Quick tutorials on HR software, project tools, or intranet

Getting Started Checklist

Guide the first week’s setup

Action steps, short tasks, welcome quiz

Each course can stand alone and be completed in 5–10 minutes — creating a modular learning path that feels achievable and engaging.

Why this works
  • Learners retain more when content is sequenced and spaced across smaller experiences.

  • Admins can track progress and update individual courses without reworking everything.

  • Each microcourse can serve different audiences (e.g., new hires vs. managers).

A 60-page handbook becomes a 6-part onboarding journey — cleaner, faster, and easier to scale.

Example: Transforming a long PowerPoint presentation

Scenario: A training manager has created a 70-slide PowerPoint for “Customer Service Excellence.” It’s packed with text-heavy slides, detailed examples, and complex animations — all designed for in-person delivery with a presenter talking through each point.

When uploaded directly, it quickly becomes clear that the same design doesn’t work in Coassemble. That’s because course creation in Coassemble is not about replicating slide decks — it’s about reimagining content for an interactive, responsive online experience.

Why PowerPoint formatting doesn’t translate directly

PowerPoint is built for static, linear presentations — not dynamic, responsive learning.

Here’s why direct upload isn’t best practice:

  • Responsiveness: Coassemble’s interface is responsive by design, meaning it automatically adjusts to different screen sizes (mobile, tablet, desktop). PowerPoint slides are fixed-size canvases; their layout often breaks or shrinks when converted to responsive formats.

  • Interactivity: Slides rely on a presenter to explain context, transition ideas, and manage pacing. In online learning, each screen needs to stand alone — with clear messaging, pacing, and built-in opportunities for engagement.

  • Cognitive load: PowerPoint formatting often layers too much information per slide — text, charts, and bullet lists designed for viewing, not reading. In a course environment, this overwhelms learners and discourages interaction.

  • Learning flow: Coassemble is designed around microlearning — small, focused chunks of information that learners can complete and absorb independently. A 70-slide deck uploaded as one course breaks this flow and leads to rapid learner drop-off.

💡 In short: what looks great on a projector doesn’t translate directly to a phone or learning module.

Encourage your users to:

  1. Identify natural sections or themes in the slide deck (e.g., introductions, procedures, scenarios, summaries).

  2. Define 3–5 clear learning outcomes for each section.

  3. Create one course per section, using text, video, and interactions to replace static slides.

  4. Add short activities or quizzes to reinforce understanding and keep learners engaged.

This approach allows users to preserve all the valuable content — but present it in a way that actually works for self-paced online learning.

Course

Focus

Example Content

Introduction to Customer Service

Core values and company standards

Welcome video, brand promise, “what great service looks like” examples

Understanding Customer Needs

Empathy and active listening

Short video scenario, reflection question, key tips

Handling Difficult Situations

Responding to complaints and challenges

Scenario-based quiz, “Do/Don’t” lists, dialogue examples

Communication Best Practices

Tone, clarity, and language

Micro-tips carousel, interactive examples, mini-assessment

Tools & Processes

Using company systems for support

Walkthrough video, short “how-to” tutorials

Putting It All Together

Applying learning in real scenarios

Roleplay activity, summary quiz, certificate of completion

Each course can be completed in 5–10 minutes, allowing learners to engage with one focused topic at a time. This creates a self-paced learning path that feels accessible and purpose-driven.

Why this works
  • Learners engage better with short, topic-based modules than a single long presentation.

  • The responsive design of Coassemble ensures content looks great across devices.

  • Modular courses can be reused or updated independently — perfect for evolving training programs.

  • Learning progress can be tracked at a granular level, providing clearer insights into user understanding.

  • A 70-slide PowerPoint becomes a 6-part course series — cleaner, more interactive, and designed for modern learning.

Example: Transforming long text into a single interactive screen

This example is from a course on building resilience. The user previously had the following content around burnout:

Burnout is a state of emotional, mental, and physical exhaustion that occurs when individuals experience prolonged periods of stress or overwork. It doesn’t happen overnight — it builds gradually and often goes unnoticed until performance or wellbeing are significantly affected. Recognising the early warning signs of burnout is critical for both employees and managers, as early intervention can prevent long-term consequences for health and productivity.

One of the most common indicators of burnout is a noticeable decline in performance or motivation. Employees may begin to struggle with tasks they previously handled with ease, take longer to complete routine work, or display reduced attention to detail. Missed deadlines, forgotten responsibilities, and a lack of follow-through can all be signs that someone’s mental bandwidth is stretched too thin. In addition to these behavioural changes, there’s often a visible reduction in enthusiasm or engagement. The individual may seem disinterested in new projects, stop contributing ideas in meetings, or display a general sense of indifference toward team goals.

Emotional warning signs are often subtle but telling. People experiencing burnout may become more irritable or short-tempered, reacting strongly to minor frustrations. You might also notice increased withdrawal from team interactions — avoiding collaboration, turning cameras off in meetings, or being less responsive to communication. Cynicism is another red flag. Burnout can manifest as negativity or detachment, where someone who was once positive and proactive begins to express pessimism or sarcasm about their work or the organisation. They might make comments such as “What’s the point?” or “It doesn’t matter what I do anyway,” which signal emotional fatigue and disengagement.

Burnout doesn’t just affect mood or motivation — it often shows up in physical ways too. Persistent fatigue, even after a full night’s sleep, is one of the most common symptoms. Individuals may also experience headaches, stomach issues, muscle tension, or sleep disturbances. Over time, these physical symptoms can lead to increased absenteeism, frequent illness, or a general decline in physical health. It’s important to remember that burnout isn’t just “being tired”; it’s a sustained depletion of energy that rest alone can’t fix.

Managers and peers play a crucial role in recognising these signs early. When someone begins showing multiple indicators — for example, reduced performance combined with emotional withdrawal or visible fatigue — it’s essential to start a supportive conversation. Early check-ins, workload adjustments, and open discussions about wellbeing can prevent burnout from escalating. Encouraging employees to take breaks, use their leave, and access wellbeing resources are all proactive steps that make a difference. Burnout rarely resolves itself without intervention. Spotting the signs early and taking compassionate, practical action helps maintain not just productivity, but a healthy and sustainable workplace culture.

By presenting this content as Flashcards (see below), you:

  • Encourage active engagement — learners reveal each sign rather than passively reading a paragraph.

  • Support better recall — short, focused cards help learners retain information through interaction.

  • Reduce cognitive load — one idea per card keeps the experience light and digestible.

  • Adapt to all devices — Flashcards are fully responsive, ensuring a smooth experience on mobile, tablet, or desktop.

  • Create learner control — participants choose the order and timing of each reveal, which promotes reflection and focus.

This format transforms what could be a dense reading task into a quick, interactive check-in that helps learners genuinely spot the signs of burnout — not just read about them.

Practical steps for partners 🔧

If your users frequently upload long-form materials:

  • Encourage them to plan before building — identify logical course groupings.

  • Create your own branded walkthrough video showing how to break a long document into microcourses within your platform.

  • Reinforce the message that your solution is built for learning flow, not document storage.

  • Remind them that slides are not courses — they’re raw content.

  • Encourage them to extract key messages, examples, and visuals rather than replicating formatting.

  • Create a branded “Before and After” example:

    • Before: a dense slide with text and bullet points.

    • After: a Coassemble screen with a short summary, visual, and quiz.

  • Reinforce that Coassemble’s responsiveness ensures the best learner experience — but only if content is structured for screens, not slides.

Using these principles in your Headless implementation

As a Headless partner, you have complete freedom to present course creation and learning in your own branded experience. These best practices will help your users get the most from the underlying Coassemble learning engine, regardless of your specific interface design.

We encourage you to:

  • Create your own branded help articles, videos, or walkthroughs based on these concepts.

  • Use screenshots and screen recordings from your implementation, not Coassemble’s standard UI.

  • Incorporate these principles into your user onboarding and sales enablement messaging.

Summary: Best practice at a glance

Principle

Why it matters

Quick guideline

Chunking content

Reduces cognitive overload

1 concept per screen

Short videos

Improves engagement

Keep under 7 minutes

Minimal text

Enhances clarity

Learners shouldn't need to scroll endlessly. Find natural breakpoints and segment the content

Active learning

Increases retention

Add quiz questions or reflection prompts every few screens

Split large content

Supports microlearning

1 topic = 1 course

Your Headless solution gives you the flexibility to shape how users experience learning — but the principles behind effective course design remain universal.

By helping users move from “uploading content” to designing learning, and by encouraging them to transform large documents into structured, bite-size experiences, you’ll empower them to create courses that are not only beautifully branded, but truly impactful.